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Apply Here: Dispatcher

American Transit Team is looking for an experienced and organized Dispatcher to join our team. As a Dispatcher, you will be responsible for coordinating medical transportation services for patients with medical conditions or disabilities. You will work closely with our drivers and healthcare providers to ensure safe and efficient transportation for our patients.


Responsibilities:

  • Schedule and dispatch medical transportation vehicles in a timely and efficient manner Coordinate with healthcare providers to ensure that patients are transported to and from medical appointments on time

  • Monitor driver schedules and make adjustments as needed to ensure optimal efficiency

  • Maintain accurate records of dispatches and patient information

  • Provide excellent customer service to patients, their families, and healthcare providers

  • Ensure compliance with all relevant regulations and laws related to medical transportation

  • Handle customer complaints and resolve issues in a professional and compassionate manner

  • Communicate effectively with drivers and healthcare providers to ensure smooth operation of transportation services

Requirements:

  • High school diploma or equivalent

  • Excellent communication and customer service skills

  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously

  • Strong organizational and time-management skills

  • Ability to work independently and in a team environment

  • Willingness to work flexible hours, including weekends and holidays



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